Step-by-Step Instructions
Step 1: Access Integrations
Navigate to Dashboard → Integrations section.
Step 2: Initiate Connection
Find the Slack option and select “Connect” beneath it.
Step 3: Create a Slack Incoming Webhook
In a separate tab, sign in to your Slack workspace, go to “Apps” and add the “Incoming Webhooks” app (or visit api.slack.com/apps to create a custom app). Choose the channel where you want booking notifications to appear and copy the generated Webhook URL. It will look like https://hooks.slack.com/services/…
Step 4: Enter Your Webhook URL
In the connection modal, paste the Slack Incoming Webhook URL into the “Webhook URL” field, then click “Connect”. Timetics AI validates the URL format and saves it against your workspace.
Step 5: Verify Connection
After the connection succeeds, select “Details” to confirm Slack is properly connected. You will see a status badge and a masked preview of your webhook URL. Click “Send Test” to push a sample message to your Slack channel and confirm everything is wired up correctly.
Step 6: Disconnect (Optional)
To remove the integration, open the Details view and click “Disconnect”. The webhook URL will be removed from Timetics AI and no further notifications will be sent to Slack.
Key Functionality
Once integrated, Timetics AI will post a formatted Slack message to your selected channel whenever a booking is confirmed, rescheduled, or cancelled. Messages use Slack’s Block Kit layout and include the service name, duration, guest name and email, date and time, timezone, host, location, and any custom booking questions. Notifications are delivered through Slack’s Incoming Webhook API and are retried automatically if Slack is temporarily unavailable.
Prerequisites
- Active Timetics AI account
- Slack workspace where you have permission to install apps or create webhooks
- A Slack Incoming Webhook URL pointing to the channel you want to receive notifications
Notes
Slack integration is a workspace-level integration, so notifications go to one configured channel for the whole workspace rather than per user. To send notifications to a different channel, generate a new webhook in Slack pointing to that channel and reconnect with the new URL. Use the “Send Test” action in the Details view any time you want to confirm Slack is still receiving messages from Timetics AI.